what can be used for pain releif for Neuropathy in hands? any lotions?

My grandmother is always having problems with her hands due to Neuropathy. I don’t know much about it but she claims her hands get hot and cold and ache, and she occasionally has to wear gloves. She mentioned there being a lotion or something for pain relief for it, but we haven’t had any luck [...] http://bit.ly/pxFH7k